Job Description

Job Description and Duties

The Staff Services Analyst (SSA) is an entry-level analyst position that independently collects and analyzes documents related to educator misconduct. Under the general supervision of the Staff Services Manager II within the Division’s Intake Unit, the SSA may also assist in preparing confidential reports and communicating with school districts, applicants, credential holders, or their legal representatives. This position plays a critical role in supporting the early stages of the review process by ensuring accurate and thorough documentation is gathered and assessed.

You will find additional information about the job in the .

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Responsibility: Demonstrates a strong sense of responsibility for the job and maintains good attendance.
• Communication: Exhibits effective oral and written communication skills.
• Integrity: Consistently adheres to duties in executing the mission and responsibilities of the department and/or agency.
• Expertise: Serves as a reliable source of accurate information.
• Teamwork: Works collaboratively and values the contributions of others toward achieving a common purpose.
• Respect: Recognizes the validity of other viewpoints and treats others with civility.
• Problem Solving: Strives to find practical and effective solutions to achieving desired goals.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Statement of Qualifications

The Statement of Qualifications (SOQ) serves as documentation of each candidate’s ability to present information clearly and concisely in writing. Resumes and/or Cover Letters  DO NOT take the place of the SOQ.

• Submit via PDF
• Font: Arial 12 pt.
• No more than 2 pages in length.
• Spacing: one-inch margins, footer/header.
• Header: Candidates name, right-hand side with job code number.
• Header: The title should be centered and read “Statement of Qualifications”

Questions:

1. How do you ensure timely and efficient processing of workload while maintaining high-quality standards?

2. How do you prioritize and manage your workload when dealing with a high volume of documents? Can you provide an example of a time when you had to handle a large workload and how you managed it effectively?

3. How do you communicate and collaborate with other team members or departments to ensure accurate and efficient processing of applications?

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - SEE STATEMENT OF QUALIFICATOINS SECTION.

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