Job Description

Job Title: Platform Architect (Salesforce Experience Cloud)

Location: Princeton, NJ

Duration: FTE

Type: Hybrid (3 Days Onsite)

The Challenge:

We are seeking a Platform Architect to oversee the design and governance of our global digital experience platform based on Salesforce Experience Cloud. This role will be part of the Data Digital, and AI organization. As we transition to a hub-and-spoke model, this role will establish the framework by which our centralized platform team (hub) empowers business teams (spokes) to develop websites using low-code, reusable components while ensuring architectural integrity, security, and compliance. Additionally, the role encompasses the technical direction for Martech tools, including GA4, GTM, OneTrust, and SFMC.

Key Responsibilities:

• Architect and enhance the centralized Salesforce Experience Cloud platform to support a scalable, component-based, low-code website delivery model.
• Design and implement governance for the hub-and-spoke model, facilitating business teams to create websites using IT-owned components while maintaining platform standards.
• Lead the technical strategy for component development, deployment, and reusability across regional and business unit websites.
• Assume ownership of architectural direction and integration design for Martech tools (GA4, GTM, OneTrust, SFMC etc.).
• Ensure technical consistency across Experience Cloud implementations, even when involving external/business-led development teams.
• Collaborate with product owners, business leaders, and vendors to evaluate new requirements, propose scalable solutions, and manage technical risks.
• Develop and sustain architectural documentation, technical guardrails, and CI/CD standards (preferably Copado CI/CD)
• Support platform observability, performance optimization, and roadmap planning in alignment with business growth.

Required Skills & Experience:

• A minimum of 10 years of experience in digital platform or enterprise web architecture roles.
• Demonstrated experience with Salesforce Experience Cloud architecture, particularly in low-code, component-driven models.
• Strong understanding of multi-org governance and patterns enabling federated development.
• Expertise in integrating and managing MarTech platforms (GA4, GTM, OneTrust, SFMC) within a web environment.
• Comprehensive knowledge of consent management, privacy compliance (GDPR, CCPA), and secure data flows.
• Proficient in DevOps, CI/CD, and scalable platform operations in regulated environments.
• Superior communication skills to influence stakeholders across IT, business, and vendor teams.

Preferred Qualifications:

• Salesforce certifications (e.g., Platform Architect, Experience Cloud Consultant).
• Experience in Pharma or other regulated industries.
• Acquaintance with hub-and-spoke or federated architecture models.
• Previous exposure to composable DXP or headless content strategies.

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